Protecting the safety and health of our employees is the most important and fundamental initiative for the Toridoll Group. Based on our safety and health policy, the Safety and Health Committee takes the lead in thoroughly implementing and strengthening our occupational safety and health management system.
We are implementing a wide range of improvements, including changes to work methods, the style and materials of uniforms and shoes, kitchen equipment, the display of store hazard maps, and efforts to reduce working hours. We have also developed a "Hazardous Work Prevention Guide" and a "Hazardous Equipment Manual," and we conduct training on safe work procedures for all employees twice a year.
Materiality | 2024 KPI | Fiscal 2024 results |
|---|---|---|
An organization where people stay | Workplace accident rate per thousand people: less than 1.8 | Workplace accident rate per thousand people: 2.5 |
Safety and Health Policy
We believe that ensuring the safety of our employees is essential for achieving our mission: “Finding New Value. Simply For Your Pleasure.” To achieve this, we formulated our basic policy on safety and health as outlined below, and the management and employees are together endeavoring to prevent occupational accidents.
Basic Policy on Safety and Health
・The Safety and Health Committee will take the lead in promoting safety and health activities at each Group company.
・We will take reasonable measures according to the actual situation of the workplace through communication between labor and management.
・We will provide all employees with necessary and sufficient education and training to ensure safety and health.
・In carrying out the above, we will invest appropriate management resources and continuously implement effective improvements.
Systems to Promote Safety and Health
The Toridoll Group has established a Safety and Health Committee headed by the President and CEO of Marugame Udon, Inc. The committee conducts risk assessments, examines issues and countermeasures, sets goals, monitors activity results, and reports to the Board of Directors.
Furthermore, Toridoll's Code of Conduct stipulates that, through the "Safety and Health Committee," the company will strive to improve various issues related to working hours management in order to prevent health hazards to employees, and will also work to improve equipment and work methods. Through the committee, safety and health education is conducted upon hiring and every six months, and efforts are made to curb long working hours.
List of initiatives implemented so far
- Establishment of safety and health policy
- Create a map of hazardous areas
• Continuous implementation of safety and health education
etc.
Occupational safety and health management system and target figures
The Toridoll Group has implemented and operates an occupational safety and health management system, which applies to all employees of the Toridoll Group in Japan. Annual targets related to occupational safety are set and incorporated into our ESG materiality. Along with initiatives through the Safety and Health Committee, we are steadily implementing the PDCA cycle and striving for continuous improvement.
*1 Thousand-person rate: This indicates the ratio of casualties per 1,000 workers over a one-year period.
*2 Frequency rate: This rate represents the frequency of work-related accidents, calculated as the number of deaths and injuries due to work-related accidents per 1 million total working hours.
*3 The monthly values used as the basis for the above (*1 and *2) are calculated by taking the average of the most recent 12 months, including the month in question, and expressing them as the "annual rate per thousand people" and "annual rate per thousand people."
*4 The data includes employees of Toridoll Holdings, Marugame Seimen, Toridoll Japan, KONA'S, Niku no Yamagyu, and Toridoll D&I.
Providing Comprehensive Occupational Safety and Health Training
As part of the activities of the JIKO Zero Committee, the Toridoll Group has created a manual on occupational safety and health and safety considerations, and has made it known to all employees.
Specifically, in order to prevent accidents among employees while they are working, we have developed a "hazardous work training tool" consisting of three parts: "Customer Injury Prevention Guide," "Employee Injury Prevention Guide," and "Hazardous Equipment Procedure Manual *."
Furthermore, twice a year, the store manager educates all employees on the correct work procedures based on the "Hazardous Work Training Tool." In addition, efforts are made to ensure that all employees have received the training by reporting to headquarters with the signatures of the trained employees.
Promoting Mental Health
The Toridoll Code of Conduct stipulates not only compliance with labor-related laws and regulations, but also measures to maintain and improve the physical and mental health of employees. As a measure to promote mental health care, we have established a system for cooperating with an industrial physician specializing in psychosomatic medicine to operate an in-house consultation room, manage labor, prevent harassment, and coordinate with primary care physicians and family members.
2021 | Fiscal Year 2022 | 2023 | FY2024 | FY2025 | |
|---|---|---|---|---|---|
No. of people taking leave | 35 | 30 | 23 | 52 | 45 |
For physical and mental health
To support employees in maintaining their physical and mental health and improving productivity, we have introduced an EAP (Employee Assistance Program) called "Mind and Body Hotline." This program provides an environment where employees can consult with counselors (clinical psychologists, industrial counselors, etc.) in person, by phone, or by email regarding mental health issues or work-related or personal concerns. By allowing employees to seek help at an early stage with peace of mind, this program helps prevent physical and mental health problems from developing.
Furthermore, we have introduced a system that allows for centralized management of health checkup results and stress check results, thereby promoting the visualization of the health status of employees across the entire group and each company.
Furthermore, the Safety and Health Committee provides employees with monthly reports on the committee's work themes and various information related to health management through the "Safety and Health Committee Announcement." For example, it publishes information on mental and physical health such as "Checklist and specific prevention methods for preventing May sickness," "The impact of hay fever on work performance and workplace countermeasures," and "Signs of mental and physical discomfort at the end of the fiscal year and self-care."
Use of uniforms that take working conditions into consideration
In 2021, Toridoll Holdings collaborated with Kurabo Industries Ltd. to develop uniforms that prioritize the working environment, and has introduced them to Marugame Seimen and some of its domestic group restaurants. The uniforms are designed to be both comfortable and safe, using materials that are stain-resistant and easy to clean in the kitchen, while also incorporating electric fans to help prevent heatstroke during the summer months.
labor practices
The Toridoll Group believes that respecting human rights is essential in conducting its business, and has joined the United Nations Global Compact, while also promoting initiatives in accordance with international human rights norms.
Regarding labor practices, we conduct our business in accordance with the laws and regulations of each country and region in which we operate, adhering to statutory minimum wages, working conditions such as working hours, holidays, and leave, and the application of a gender-neutral compensation system for the same job, in accordance with ILO international labor standards and international norms.
Furthermore, our group did not have any lawsuits related to employment discrimination in fiscal year 2024.
To meet living wage
The Toridoll Group believes that the happiness of its employees, who create inspiring experiences, is crucial to promoting its Happiness and Inspiration Management approach. Therefore, in addition to ensuring a living wage, the company is actively implementing base salary increases for Toridoll employees in Japan, in response to requests from the Toridoll Group Labor Union, with increases of 7.6% in FY2024, 3.0% in FY2025, and 3.1% in FY2026. Furthermore, the company plans to maintain competitive hourly wages for its partner staff by continuously conducting surveys of comparable hourly wages.
Hourly Wages for Toridoll Group Partner Staff
2023 | 2024 | FY2025 | |
|---|---|---|---|
Average hourly wage in Japan (yen) | 1,142 | 1,197 | 1,239 |
Nationwide weighted average minimum wage (yen) | 1,004 | 1,055 | 1,121 |
Comparison with minimum wage (%) | 114 | 113 | 110 |
Percentage of partner staff earning an hourly wage above the minimum wage. | 100 | 100 | 100 |
Appropriate management of working hours
The Toridoll Group has established a Work Style Reform Committee and is conducting awareness campaigns regarding working hours management. Furthermore, the group is implementing a group-wide project to correct excessive working hours, including monthly monitoring and interviews with department heads of employees who have worked long hours to understand the causes and countermeasures. We will continue to implement appropriate working hour management to ensure that employees can perform at their best while maintaining both physical and mental health.
Prohibition of child labor, juvenile labor and forced labor
The Toridoll Group complies with the laws and regulations of each country and region when employing its employees, and does not employ anyone who does not meet the minimum working age under any circumstances, and prohibits child labor. Furthermore, it does not assign young workers under the age of 18 to work in jobs that may be dangerous or compromise safety, such as night shifts. Similarly, it prohibits forced labor, including coercion and detention.
[This page was last updated on 2026/06/18] The figures are for fiscal year 2025, but some of the initiatives include information for fiscal year 2026.
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