In principle, the account management institution (securities company) where the account is opened handles various procedures for stocks recorded in accounts at securities companies, etc., with some exceptions. Please contact your securities company.
Details of procedures and inquiries | Contact information | ||||
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・Inquiries about shipping and refunds ・Inquiries regarding dividends after the payment period has passed ・General inquiries about stock administration | Shareholder registry administrator | Mizuho Trust & Banking Co., Ltd. Stock Transfer Agency Department 〒168-8507 2-8-4 Izumi, Suginami Ward, Tokyo Toll-free 0120-288-324 (9:00-17:00, excluding Saturdays, Sundays, and holidays) | |||
・Other than the above, change of address or name, change of method of receiving dividends, etc. Various share procedures, inquiries, etc. | Please contact the securities company where you have an account. |
Items to be sent, such as dividends and convocation notices for general meetings of shareholders, will be sent to the registered address.
In order to ensure that your order is delivered without error, please complete the "Change of Address" procedure as soon as possible if your address has changed.
In addition, procedures are also required when the town name, lot number, etc. are changed due to the enforcement of the new municipal system, the merger of towns and villages, or the change of the address indication.
For detailed procedures, in the case of stocks recorded in a securities company account, please contact the securities company where the account is opened.
If you submit a "Dividend Transfer Designation Form" in advance and specify the transfer to a bank account, etc., the dividend will be transferred directly to that account.
For detailed procedures, in the case of shares recorded in an account at a securities company, etc., please contact the securities company where the account is opened.
If the address or name of a shareholder contains characters not specified by the Japan Securities Depository Center, all or part of it will be replaced with the characters specified by the Japan Securities Depository Center. will be registered in the shareholder registry. In this case, please note that the letters designated by the Japan Securities Depository Center will be used for the address, etc. of the notice sent to shareholders.
Please refer to Mizuho Trust & Banking Co., Ltd. website for FAQs regarding stock procedures.