Privacy Policy
TORIDOLL Holdings Corporation (hereafter referred to as the “Company”) recognizes the great importance of private information protection and observes laws and regulations related to the protection of private information. The Company respects the privacy of customers who access this website and has devised the policies given below with careful attention given to protecting any private information we obtain. These policies are respected by all executive officers and staff members of the Company, with efforts given to ongoing improvement.
Personal information at our Company is information that can be used to identify specific individuals, such as an address, name, and telephone number (including information that can be easily matched with other information to identify a specific individual), and information that is considered to be personal information under laws and regulations.
1. The purposes of use of personal information by the Company are as follows:
(1) To provide services related to the business, sale of products, and various other related matters
(2) To send information and announcements such as new items, services, special offers, and events related to our business.
(3) To respond to various inquiries and requests for information materials from customers, business partners, prospective employees, etc.
(4) To prepare basic data for conducting analyses necessary for management, such as survey requests, market research, customer trend analysis, and others, and to prepare and publish statistical data that does not identify specific individuals.
(5) To reflect customers' opinions and requests in the improvement and enhancement of products and services related to the restaurant business
(6) To notify prize winners for sweepstakes and monitoring campaigns, to inform individuals in recruitment activities, to provide products and rewards, and to deal with various correspondence related to the planning and operation of events
(7) To perform the Company's obligations and exercise its rights, and correspond to various related actions
(8) To manage employment and human resources
(9) To conduct shareholder-related matters per the Commercial Code, the Companies Act, and other laws and regulations
(10) To prepare records related to disclosure requests, etc.
(11) Others, such as responding to other inquiries.
The collected private information will only be used within the limit of use as agreed and will not be used for any other purpose.
2. In regard to the acquired private information, the Company will take adequate prevention of illegal access, loss, damage, change, or leak through reasonable, technical measures.
3. The Company will share the personal information provided by customers as follows:
(1) Scope of joint use
Marugame Udon, Inc.
Yamaki, Inc.
Toridoll Japan Inc.
Tam Jai Nippon Inc.
The Company’s other group companies
Franchisees
(2) Purpose of use
To make it easier for customers to use multiple services provided by the joint users across the board.
To enable customers to use services that are provided across the board by those who share the information
To provide customers with information on our updates, products, and various services (regardless of whether they are provided by the Company or not) that we believe may be useful.
To compile the customer’s personal information into statistical data that cannot be used to identify individuals
(3) Items of personal data to be shared
All items of personal information collected by the Company
(4) Name of company responsible for the management of personal information
TORIDOLL Holdings Corporation
4. The Company will never provide private customer information to a third party except in the following cases:
(1) When disclosing or providing information obtained through collection and analysis to third parties in a form that does not allow individuals to be identified or specified
(2) When personal information is voluntarily disclosed or used with the consent of the user
(3) When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(4) When personal information is provided as a result of the succession of business due to merger or other reasons
(5) When it is necessary to cooperate with government organizations, local governments, or individuals entrusted by such entities in executing duties prescribed by laws and regulations, and in which obtaining the user's consent is likely to impede the execution of such affairs.
(6) In other cases, when permitted under the Personal Information Protection Law and other laws and regulations
5. If the Company consigns the handling of acquired private information to a third party, the private information will be restricted to the required purpose. Parties consigned to handle such information will also be asked to adequately handle the information.
6. The Company will appoint a person in charge of personal information management, and in accordance with internal regulations based on the Personal Information Protection Law and related laws and regulations, this person will strictly store and manage personal information, including user information provided by users, and take all possible security measures to prevent leakage, misuse, falsification, etc. of personal information due to unauthorized access by third parties.
7. The Company shall review the status of handling personal information from time to time and strive for continuous improvement, thus may change this policy as necessary. Any changes will be announced to customers by posting on this website. However, in the case of changing content that requires the user's consent under laws and regulations, the Company shall obtain the customer's consent in a manner prescribed by the Company.
8. When a customer requests disclosure, correction, addition, deletion, removal, or suspension of the use of personal information provided by the customer, or disclosure of records of provision of such personal information to third parties or suspension of the provision of such information to third parties (hereinafter referred to as "disclosure"), the Company shall confirm that the request is made by the customer in question and shall disclose such information to the customer without delay. (If the relevant personal information does not exist, the Company shall notify the customer to that effect.) However, this does not apply to cases in which the Company is not required to disclose such information under the Personal Information Protection Law or other laws and regulations.
9. The Company uses cookies (a function that stores your website browsing information on your computer, smartphone, tablet computer, or other devices that can connect to the internet) to handle customer device identification information and other customer information, but unless the customer enters personal information, we are unable to identify specific individuals from that information. Customers may disable cookies in their browser settings. Please note that in such cases, some of the services provided by the Company may become unavailable.
Established October 1, 2016
Revised May 29, 2020
Revised April 1, 2022
Social Media Policy
When using social media
・We recognize that deepening mutual understanding through communication between the Company and users will have a significant impact on improving the Company's brand.
・The Company will always keep in mind that information posted on social media can be viewed by the general public, with users being from various backgrounds.
・When using social media, the Company will do its utmost to avoid misleading users.
・When disseminating information, the Company will strictly comply with laws and regulations and its own standards of conduct.
・The Company will be fully aware that any information disseminated has a considerable impact on society.
・The Company recognizes that information posted on social media cannot be completely deleted.
・The Company will strive to listen carefully to what others and users on social media say.
Information and Requests for Users
Not all information posted by the Company on social media necessarily represents the Company's official announcements or views.
We appreciate your understanding in advance. For official announcements or views from the Company, please refer to the Company's corporate website (https://www.toridoll.com/) and press releases.
Depending on the account, the nature of interaction (whether or not there is a response, method, response time, etc.) will differ. For information about each account, please refer to the official account list.
Information Security Policy
TORIDOLL Holdings Corporation (hereinafter referred to as "the Company") makes it a management policy to protect information assets from information security threats in order to provide trust and peace of mind to all stakeholders in the business management of our subsidiaries, mainly in the food and beverage industry. Therefore, the Company will establish an internal "information security management system" to carry out said rules and management system for information security, and will fulfill all social responsibilities through the execution and continuation of activities.
1. Information Security Policy
The Company defines information security as maintaining confidentiality, integrity, and availability of information assets. The Company will identify the causes of information security risks in terms of threats and vulnerabilities in accordance with internal regulations, and take appropriate measures to limit the risks.
Information Security Policy
The Company implements information security management on a service-by-service basis, and affected information assets include computers, network equipment, information systems such as software, data processed on the information systems in the course of business activities under the Company's management, as well as any related confidential information, documents such as contracts, and intellectual property such as know-how.
3. Internal Information Security System
In order to ensure effective information security, the Company will appoint an administrator to supervise information security, and will organize and regularly implement an information security audit system to evaluate the effectiveness thereof. In addition, the Company will formulate a business continuity plan in the case of information security-related incidents, prepare an emergency system, and conduct periodic training to ensure affected parties are promptly contacted and damage is minimized in the event of a failure or incident.
4. Information Security Measures
The Company’s information security measures will include organization-level measure such as the establishment of systems and procedures, employee-level measures such as education and training, physical control of the transfer/storage of information assets, and technological control via access restrictions and encryption.
5. Compliance with Laws, Regulations, etc. and Contractual Stipulations Regarding Information Security
In the execution of information security measures, the Company will adhere to laws and regulations relating to information assets, such as the Act on the Protection of Personal Information, the Unfair Competition Prevention Act, and Copyright Act, as well as fulfil requests from affected parties for confidentiality, etc.
6. Continuous Improvement of Information Security Management System
In order to keep up with changes in social conditions and advances in information technology, etc., and to maintain information security against emerging threats, the Company will regularly review the "information security management system" and continuously improve information security through preventive and corrective action.
TORIDOLL Holdings Corporation
CEO Takaya Awata
Established July 1, 2022
For inquiries regarding this policy and our information security activities, please contact us here.
Web Accessibility Policy
TORIDOLL Holdings Corporation aims to ensure and improve web accessibility on this website by complying with the Japanese Industrial Standard "JIS X 8341-3:2016 Guidelines for designing with consideration for elderly and disabled people -- Information and communications equipment, software and services -- Part 3: Web content," which is a guideline for taking into consideration the use of websites by disabled and elderly people.
Targeted coverage
TORIDOLL Holdings Corporation website
https://www.toridoll.com/All pages below
https://stores.toridoll.com/All pages below
Targeted Conformance Level
Compliant with JIS X 8341-3:2016 Level A
verification
Date
April 1, 2024
result
As of April 1, 2024, partially compliant with conformance level A.
Success Criteria Checklist
- In the "Applicability" column, applicable success criteria are marked with "O", and non-applicable success criteria are marked with "-".
- In the "Results" column, the results of the verification indicate whether the success criterion is met or not, with an "O" and whether the success criterion is not met with an "X".
- For the terms used in the success criteria, please refer to the glossary in the Web Content Accessibility Guidelines (WCAG) 2.1 (https://waic.jp/translations/WCAG21/) (Japanese translation).
Success Criteria | Conformance Levels | Conformity | result | Notes | |||
1.1.1 Non-text Content | A | ○ | × |
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1.2.1 Audio-only and Video-only (Pre-recorded) | A | - | - | Not applicable | |||
1.2.2 Captions (Pre-Recorded) | A | - | - | Not applicable | |||
1.2.3 Audio Description or Media Alternative (Prerecorded) | A | - | - | Not applicable | |||
1.3.1 Information and Relationships | A | ○ | × |
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1.3.2 Meaningful Sequences | A | ○ | × |
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1.3.3 Sensory characteristics | A | ○ | ○ |
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1.4.1 Use of Color | A | ○ | ○ |
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1.4.2 Audio Control | A | - | - | Not applicable | |||
2.1.1 Keyboard | A | ○ | × |
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2.1.2 No Keyboard Trap | A | ○ | × |
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2.2.1 Timing adjustable | A | - | - | Not applicable | |||
2.2.2 Pause, Stop, and Hide | A | - | - | Not applicable | |||
2.3.1 Three Flashes or Below Threshold | A | - | - | Not applicable | |||
2.4.1 Block Skip | A | ○ | × |
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2.4.2 Page Title | A | ○ | ○ |
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2.4.3 Focus Order | A | ○ | × |
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2.4.4 Link Purpose (In Context) | A | ○ | ○ |
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3.1.1 Page Language | A | ○ | ○ |
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3.2.1 On Focus | A | ○ | ○ |
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3.2.2 At input time | A | ○ | ○ |
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3.3.1 Identifying the Error | A | - | - | Not applicable | |||
3.3.2 Labels or instructions | A | ○ | × |
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4.1.1 Parsing | A | ○ | × |
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4.1.2 Name, Role, and Value | A | ○ | ○ |
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